SmarterTools

Shannon Yates

Joined on 10/13/2014 and Last Seen 5/19/2025

Community Activity

How to view images within a ticket Last reply by Sébastien Riccio - 11/1/2024 at 10:43 PM Answered Question SmarterTrack

Visibility of recently transferred tickets Last reply by Derek Curtis - 9/18/2024 at 4:52 PM Unanswered Question SmarterTrack

How to use the agent email address in the To field for email notifications Last reply by Tony Scholz - 8/15/2024 at 12:43 PM Unanswered Question SmarterTrack

Default font size for KB articles as well as screen shots Last reply by Shannon Yates - 8/7/2024 at 1:06 PM Unanswered Question SmarterTrack

Ticket transfer events are not displaying any information Last reply by Kyle Kerst - 6/4/2024 at 12:38 PM Submitted Problem SmarterTrack

Export User's tickets including the ticket number Last reply by Tony Scholz - 10/25/2022 at 10:48 AM Unanswered Question SmarterTrack

Windows OS using SmarterTrack Last reply by Shannon Yates - 3/22/2022 at 11:06 AM Answered Question SmarterTrack

KB Article: This content is blocked. Contact the site owner to fix the issue. Last reply by Kyle Kerst - 10/13/2021 at 11:53 AM Unanswered Question SmarterTrack

Tickets Overview - KB Article Typo's Last reply by Derek Curtis - 10/5/2021 at 1:09 PM Resolved Problem SmarterTrack

New User Registered Event Setup Last reply by Shannon Yates - 9/27/2021 at 10:40 AM Answered Question SmarterTrack

Reports - Knowledge Base - Contribution Started by Shannon Yates - 9/27/2021 at 8:09 AM Unanswered Question SmarterTrack

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