SmarterMail Linux: Login without a domain

Problem reported by Martin Schaible - 9/20/2025 at 4:04 AM

Submitted

On a test server with SmarterMail installed, I copied the settings.json and administrators.json files. But not the domains yet. then i restarted the service.

SmarterMail doesn't allow login because the main domain doesn't exist.

So, logging in as an administrator without domains isn't possible if the system is configured with a settings.json?

Thanks!

Martin

3 Replies

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Derek Curtis Replied

9/22/2025 at 11:54 AM

Employee Post

I'm guessing the settings.json is what's preventing the login. We'll do some testing, though. Thanks for pointing it out.

Derek Curtis COO SmarterTools Inc. www.smartertools.com

Logan Price Replied

9/22/2025 at 12:33 PM

Employee Post

Hello! I just finished testing this, and was not able to replicate the issue. Here are the steps I've taken:

- Freshly installed SmarterMail 9392

- Stopped smartermail.service

- Removed the pre generated settings.json

- Copied settings.json and administrators.json from a Windows smartermail install into /etc/smartermail

- Started smartermail.service

I was able to log into the admin interface and get through migration (with it warning me about missing folders, since I had not copied domains over). What version of SmarterMail do you have installed on your Linux server?

Logan Price System/Network Administrator SmarterTools Inc. www.smartertools.com

Martin Schaible Replied

9/22/2025 at 4:10 PM

Thanks for checking this issue. I also use build 9392.

Let me test this again in the next few days.

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