System Administrator duplicate entry smartermail 15
Problem reported by CTL - 4/12/2016 at 3:46 AM
Submitted
Hello,
 
In my server constantly password brute force attack smatermail default admin  account.
Therefore I decide change user name ie admin  to  smart_admin.  When I was change login detail and save the changes in Settings --> system Administrator  get two system administrator name display with primary administrator rights, how to remove one entries

FYI -  mailConfig.xml file do not have duplicate entries,  Only GUI display two entries
If edit user name to change some other name get duplicate entries
 
Ref  http://portal.smartertools.com/kb/a2739/reset-administrator-username-and-password.aspx?KBSearchID=686504
 
Seems to be SM version 15 bug
 
Thanks
Binesh
Matt Petty Replied
Employee Post
I am seeing this behavior as well. Thanks for reporting it.
Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com
Matt Petty Replied
Employee Post
I am also not able to delete these entries either and interestingly they aren't just visual because I was able to log in with them. Will definitely get this fixed, thanks again!
Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com
CTL Replied
Do you have any temporary solution for that issue ? the issue will not integrate with plesk panel due to duplicate entries

Thanks
Binesh
Matt Petty Replied
Employee Post
You should be able to fix it by modifying and deleting those entries from the systemAdmins.xml file.
Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com
CTL Replied
No information found on systemAdmins.xml file. Please have a look at the coding

<?xml version="1.0" encoding="utf-8"?>
<SystemAdmins />

Thanks
Binesh
CTL Replied
Do you fix the issue on version 15.0.5949 ? Please confirm so that I can install latest one

Thanks
Binesh

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