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User Activity - Online Users - ActiveSync

Question asked by CCWH - 3/28/2015 at 7:30 AM

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Hello all,

Just a quick one...I have noticed that when viewing the 'Online Users' (Manage > User Activity >) any mailboxes that have ActiveSync enabled do not show as Online / Active. This doesn't seem normal?

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CCWH Replied

3/30/2015 at 7:15 AM

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Any thoughts on this one? Anyone seen ActiveSync online users?

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Employee Replied

3/30/2015 at 8:14 AM

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CCWH, currently SmarterMail does not list ActiveSync users (or EWS users) under Online Users. Similar to POP and SMTP, a typical EAS session connection is short in duration.

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CCWH Replied

3/30/2015 at 8:27 AM

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Thanks for the clarification Robert. Much appreciated.

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