Disable password strength for existing passwords feature not working?

Problem reported by Joshua Parker - 12/23/2014 at 6:47 AM

Submitted

I am running the latest version of Smartermail and we are preparing to implement password requirements to start the new year. I set all of the settings and made sure to check the box to disable password strength for existing passwords and was greeted by a large number of calls this morning from users who got an email stating their password did not meet requirements. Am I mistaken in how I thought this would work? I was hoping to put the requirements in early and then uncheck the existing password box to start the new year.

4 Replies

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Employee Replied

12/23/2014 at 2:35 PM

Employee Post

Hello Joshua,

Thanks for the inquiry. Can you please provide us with more details on the settings and the configurations. I believe you are correct that the option ' disable password strength for existing passwords' would not cause the user accounts to modify their login until you unchecked the option. Please consider opening a Support Ticket so we may review this further. If there is a bug or problem with the features we will provide a credit back to you.

Thanks.

Sterling Kendrick Replied

12/25/2014 at 4:33 AM

Yep its a bug. Here is a reply from ST staff on Nov 19 regarding. "Our developers have confirmed this as a bug and have added it into their list of defects to review. This will be corrected in a future minor release however at this time it has not been scheduled so I cannot offer a ETA."

Joshua Parker Replied

12/29/2014 at 6:39 AM

Thanks for the update.

Employee Replied

7/13/2015 at 1:14 PM

Employee Post

Please see this thread: http://portal.smartertools.com/community/a86425/disable-password-strength-for-existing-passwords-does-not-work.aspx#91099

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